Outsource Telesales Customer Acquisition Services

We help you promote your products and services by offering value propositions through voice calls.

It’s no secret that growing your customer base is the best way to reach your short-term goals, and grow your business. Attracting new customers is five times more expensive than keeping an existing customer. Modern businesses must look for other ways to get new customers. Around 40% of US companies have equal attention to customer retention and customer acquisition.

The rest are uncertain about how to increase customer satisfaction for greater business growth. It is difficult to acquire new customers in order to increase your market share. This requires a well-planned infrastructure and efficient sales staff. You will also need to deal with the fact that disruptive technologies make it harder to reach new customers.

VirtualUX provides cutting-edge telesales customer acquisition solutions that integrate omnichannel strategies. This allows you to identify the best opportunities for business growth. You can create data-driven customer-centric business processes and make more informed decisions with our assistance. Our telesales services are available to help you achieve your goals quickly, whether you’re a startup just starting onboarding new customers or an established company trying to attract new customers.

Telesales Customer Acquisition Services We Offer

Outsourcing customer acquisition services is a smart move. There’s no need to waste your time on random tactics that will only cost you more time and money. Our help allows you to focus on the development of your product and leave the lead generation and telesales customer purchase solutions to our skilled telesales team.

Our telecallers are armed with detailed information about your product or service and have access to interactive CRM systems and digital tools to improve efficiency. We offer the following services:

We offer customized outbound and inbound telesales services. Our team will make individual outbound calls as well as take incoming calls about your business. Our state-of-the-art CRM system allows you to keep track of all potential customers and answer any questions as they arise.

Lead Generation

Our services for lead generation can help you get more appointments for your sales staff. We craft a clear message, research your target markets, and make sure your value proposition is clearly stated when approaching new customers.
Online Market Research

Our telesales staff is highly capable of handling various market research techniques that will allow you to tailor your offerings according to customer needs. We are a leading provider of telesales customer acquisition service companies and can handle customer satisfaction surveys as well as seminar evaluation surveys, employee surveys. Mystery shopping is also possible.
Multimedia Campaigns

Successful telesales campaigns require a well-planned plan and efficient execution. For maximum effectiveness, our telesales team runs during the campaign timeframe to reach customers directly.

Customer Retention Services

Our customer retention services and customer care can help you if your customers are suffering or you face increasing competition from upstart businesses. Our telecalling experts can help you retain your customers by helping to implement a last-step retention strategy quickly and before the client or customer is lost forever.
Search Engine Marketing

More than 90% of people use the internet to find new service providers. Our effective SEM strategies will help you reach a broad audience of customers in a very short time.
Cross-sell and Up-sell Program

Cross-selling and upselling are five times more affordable than new customer acquisition. They also help you to provide better customer service, and increase your profits.

Additional Telesales Services Specialized

We also offer the following services to support customer acquisition in telesales

Requests for Product Information
Project Detection & Qualification
Appointment scheduling
B2B & B2C Telesales
Database creation and update
Scheduling an appointment
Management of Workflow
Follow-up and email confirmation
Fulfillment and Payment Processing
Personal Contact Programs

Entrenched, outdated processes limit agility. VirtualUX process transformation solves that.

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Telesales Customer Acquisition Process We Follow

Our experience working with startups and industry leaders around the globe to develop their telesales strategy and customer acquisition strategies gives us the capability to scale your sales and marketing team by empowering multiple potential processes in-house. This applies to voice, email, web, and social media channels. The following are the steps of our 4-step process:

Create the Right Database

Based on historical data and analytics, we work closely with our clients to find the best list of potential clients or customers. We can either create a local database or a global one based on your needs so you can target different countries.
Lead Nurturing through Marketing Automation

It is difficult to get leads because not all leads are the same. Leads can be difficult to obtain depending on their requirements or nature. Our experts will nurture your leads to ensure that they are not lost. We also use marketing automation techniques to allow you to concentrate on the important tasks at hand while the process automates.
Our Clientele

Companies from diverse industries can be served by us

Employ Omnichannel Approach

Once the list is complete, we contact those prospects via telecalls or, depending on your requirements, email. Contact potential customers.
Powerful CRM Pipeline

Our CRM and marketing software is high-tech and industrially recognized software that gives you a bird’s-eye view of everything going on in your telesales customer acquisition processes. We can manage your leads, collaborate directly with your sales team, and monitor campaigns. We can also nurture clients and build business relationships.

Online & Retail Consumer Catalog Companies
B2B Suppliers & Vendors
Online retailers
Resellers for Consumer & Business Products
Nonprofit & Fund-raising Organizations
Business Publishers
Advertising Agencies
Multinational Companies

Why Choose VirtualUX as a Telesales Customer Acquisition Service Providing Company?

As it is key to high productivity, quality, and successful customer interactions, we invest in, recruit and train the right people. All executives receive special sales training to ensure that they are able to handle all customer inquiries and orders with efficiency and accuracy. For maximum impact, we conduct regular follow-up actions and evaluate the performance and effectiveness of each marketing campaign. Our cost-effective solutions reduce your company’s operational expenses.

Throughout the customer acquisition process, performance indicators and quality standards will be maintained. To ensure customer contact, state-of-the-art technology is used.

All our employees receive training in Accent before they begin working on a project. Our customers’ deadlines and objectives are met every time. This will ensure that your sales numbers increase.

You will also receive the following benefits by choosing our top telesales customer acquisition service for your needs:

Cost-effective Services

Outsourcing telesales customer acquisition services can help you relieve your budget worries. You get to choose the aspects that are most important for you.
Domain Expertise

We have more than two years of experience in call center services and can help you take your efforts to the next level.
Expert Customer Service

Our expertise in telesales outsourcing allows us to plan and create a customer acquisition strategy that will help you grow your business.
Effective Sales Strategy

We use deep analytics to understand your customers’ behavior and create a sales strategy that is supported by solid data principles.
Expert Telesales Consultants

Our professionals have enough experience to help you sell your products and/or services efficiently to your customers.

Personal Assistance

We offer personalized support to address your concerns. Contact us on priority to speak with a live agent via email, phone, or chat.
Data Confidentiality:

This is part of the disclosure. We take precautions to ensure that your personal or business data is not disclosed to third-party sources without your consent.
State-of-art Technology

For better customer service and experience, we are equipped with the most up-to-date call center technology.
We offer rapid turnaround because we adhere to the project guidelines and stick to the deadlines.
Quality Control

To ensure consistency and high-quality engagement, we monitor the telesales interactions between your customer and our agent to make sure that they are meeting your expectations.