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Support Services For Customers

Partnering with VirtualUX will give you the best customer service and ensure that your customers are happy and satisfied.
Are you struggling to provide exceptional customer service for your clients? Do you lack the skills and resources to keep your customers satisfied and happy? Outsourcing customer support services to a skilled and experienced service provider is the best choice for your business. Outsourcing allows you to save time, focus on your core tasks, and save money.

VirtualUX can assist you with all of your customer support requirements. Our team includes some of the best customer service experts who can respond quickly to your needs. Our global clients receive high-quality services through our use of the most advanced customer support tools and technologies.

Social Media Customer Service

In the last few years, social media channels have gained in popularity. Customers prefer to communicate with companies through social media channels. VirtualUX provides high-quality and accurate social media customer support services.

  • Order Tracking and Status Inquiry

    Our order tracking and status inquiry services streamline the delivery process for customers.They can track their orders and status in a matter of minutes.

  • Video Chat Customer Service

    Video chat customer service has gained tremendous popularity in the last few years and is becoming more popular. Our customer service executives can provide excellent video chat customer support services at very affordable prices.

  • Multichannel Support Services

    Customers often use multiple channels to communicate with brands. You can provide excellent customer service by being on all customer support channels. We can give multichannel customer support. It includes live chat, phone, email, and social media chats, video chats, and more.

  • Railway Logistics BPO Services

    Our services enable railway logistics companies to achieve the highest efficiency in their processes. We also provide a wide range of support services for railway logistics. Our services allow railway logistics companies to make significant cost savings and improve the efficiency of their processes.

  • Services for Loyalty Program Management

    Our loyalty program management services will help you retain existing clients and increase your business. We use the most recent technologies to provide top-notch services for our clients. Additionally, we have the skills and expertise required to offer high-quality loyalty management service quickly.

  • Ecommerce Customer Support Services

    Do you find it challenging to manage all your business operations and perfectionists? VirtualUX can provide eCommerce customer support services. It will allow you to focus on your customers and leave the rest to experts.

  • Click to Talk Support Services

    VirtualUX team, We have the skills and expertise required to provide high-quality, accurate click-to-talk support services for clients. We use the most recent technologies and deliver top-notch services.

  • Third-Party Verification Services

    VirtualUX team Global clients can rely on our expertise and skills to provide accurate, cost-effective third-party verification services. Our clients receive top-notch services by using the most up-to-date technologies and tools.

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    Set of Skills Our Customer Support Team

    • 4-3

      Empathy

    • 01

      Speaking Skills

    • png-01

      Adaptability

    • job-seeker

      Job Knowledge

    • speak-1

      Positive Language

    • 003

      Patience

    • 3-2

      Communication Skills

    • sales

      Willingness to Improve

    Entrenched, outdated processes limit agility. VirtualUX process transformation solves that.

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    Customer Support Services of VirtualUX

    VirtualUX is a leader in providing customer support services in Pakistan and a variety of call centre services to clients all over the world. We use the most up-to-date call centre technologies and tools to ensure we can deliver quality services in a short time. Our customer service executives are highly skilled and trained to meet all client needs.

    Do you want to make your customers happy by finding a cost-effective and reliable customer service provider? You’ve come to the right spot. Get in touch today!

    Why choose VirtualUX Customer Support Services?

    Outsourcing customer support services can offer you a variety of benefits. It would help if you considered these key reasons to choose VirtualUX.

    • Flexible Pricing Packages

      Our customer support services are highly affordable. Our clients receive highly affordable pricing plans that perfectly fit their business goals and customer service budgets.

    • Best Infrastructure

      We know that excellent infrastructure is essential to providing the best customer service. We have the best infrastructure available in terms of technology and quality, office space, and uninterrupted network connections.

    • High-Quality Services

      Global clients can expect high-quality, error-free support services from us. Our ISO-certified company ensures that you receive the highest quality customer support services.

    • Multiple Language Support

      Do you want to expand your business to other countries? We can help. We offer excellent customer support in many languages for anyone anywhere globally. Our team has extensive experience working with people of different cultures and countries.

    • Experienced Team

      We are the leading call centre service provider worldwide. We have experienced, skilled, and highly trained customer support specialists onboard. We can offer the best customer service and meet all your needs quickly.

    • One point of contact

      We assign a project manager to each customer who chooses to work with us as a partner for support services. The project manager will be your single point of contact and will keep you informed about any developments.

    • Easily scalable services

      VirtualUX team has the skills and resources to increase the number of services when required. We can increase the number of customer service executives to meet the needs of clients who have higher volumes of requests.

    • Turnaround Time

      Our delivery locations are spread all over the world in different time zones. Our team has the advantage of delivering high-quality services in a concise time frame due to this.

    • 24/7 Support

      Our clients receive round-the-clock assistance. Our teams, including our sales and marketing team and call centre executives and project managers, are available 24 hours a day to answer any questions via email or phone.

    I found VirtualUX on TOP of their skills of Lead Generation. It was a pleasure working with them and very satisfying to see Growth in my Business. More than 100% recommendation for them.

    Faisal Zulfiqar

    CEO - TS ORBIT

    Working with VirtualUX was an outstanding experience. since launching of our website with their design ideas, services and recommendations, “Your Box Factory” has experienced a massive growth in our business. As a Business Development Head would definitely recommend you to try once and I bet you would not want to think of going anywhere else for your web designing, development inquiries.

    Hassan Saleem

    Business Development Head - Your Box Factory

    The team at VirtualUX is very Prompt and Professional. I gave them the task of building my website from scratch and they definitely lived up to the expectations and more. Would certainly recommend them and use for future projects.

    Kashif Shaw

    president - BesteNotary

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