Outsource Live Chat Support Services

Do you struggle to offer personalized customer service and instant convenience to your customers? Are you trying to cut marketing costs, increase sales, convert more customers, and establish a long-lasting relationship with your customers? Live chat support is a great option for small businesses. Chat support outsourcing can allow you to focus on your core activities while also saving you money.

VirtualUX is a top outsourcing company in Pakistan that offers affordable online chat support to customers all over the world. Live chat support is available for both technical and non-technical products.

What is Live Chat Support?

Chat support allows companies to interact with customers in real-time by inviting them to join an online chat. Chat support is a two-way communication tool that companies can use to provide customer support and marketing support. It allows them to convert browsers into customers by offering sales and marketing support.

Live chat support is also more affordable than live phone support, which can be expensive and requires high operating costs. We are also known for providing high-quality video chat customer service at affordable prices.

Entrenched, outdated processes limit agility. VirtualUX process transformation solves that.

How does Offshore Live Chat Support Work?

Chat support online is easy to set up and requires no additional software or modules to be installed. It works with all modern browsers by default. All a visitor needs to know is click the “click to chat” button located prominently on your website. You will initiate a live chat with your customer service executive. They will answer any customer’s questions and cross-sell or up-sell your products and services.

Why provide live chat support services?

You can reap many benefits by installing live chat support services to your website.

  •   Customers can use text chat to complete orders.
  •    Website visitors receive real-time assistance with page-pushing capabilities.
  •    E-commerce sales can be closed effectively by helping customers check out their shopping carts.
  •    Cross-selling products can lead to instant sales.
  •    Real-time access to data on your website traffic, visitors’ information, and navigational paths.

What makes VirtualUX live chat support services different?

VirtualUX has more than a decade of experience providing outsourcing solutions to clients around the globe. We provide efficient chat support online to ensure that your company receives better customer service and higher profits.

  • Cost-Effective Products

    Our reasonable pricing structures are tailored for multi-operator or single-operator accounts and can help you save up to 45%. We offer discounts to small and medium-sized businesses that require chat support.

  • Easy to customize Chat support

    Use our chat icons, chat invitation skins, and operator pictures to personalize the chat window for your visitor.

  • Multilingual Chat Support

    Our team has the skills and expertise necessary to provide offshore chat support services for clients in multiple languages. It will make the client feel more comfortable while they converse.

  • Chat support experts

    We hire chat support professionals who are experienced and trained to meet your needs. Our chat support executives quickly respond to live chat inquiries and can handle multiple chat requests at once. For technical chat support, we also offer Microsoft Certified Engineers.

  • Single point of contact

    When you outsource to Us, we will assign a project manager who will handle all your questions and keep you informed about the project’s status.

  • Real-time website monitoring and traffic analysis

    We hire chat support professionals who are experienced and trained to meet your needs. Our chat support executives quickly respond to live chat inquiries and can handle multiple chat requests at once.

Outsource Chat Support Services to VirtualUX

VirtualUX is a leader in providing live chat support services for Pakistan and a variety of customer support services for clients all over the world. We believe in transparency and help our customers make informed business decisions. Before you leap, calculate your budget and call center staffing. Our customized chat support services will help you increase conversion rates and sales online.

Our chat agents are highly skilled and experienced and can handle customers from all industries and regions. If you’re looking for a reliable, efficient, and cost-effective chat support service provider, you have found the right place.

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