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Phone Answering Services

Get quick responses and great customer service by using our phone answering services. Are your customers forced to wait long before they can reach you? Do you lose customers who call after hours? If so, outsourcing phone answering services to a skilled and experienced provider is the best option for your company.

VirtualUX is a leading provider of offshore telephone answering services. Our professional and cost-effective live call answering service has been a huge success for many global clients. Our phone answering experts have all the necessary skills to meet your business needs. We use the most recent technologies and provide top-notch telephone answering services.

Phone Answering Services We Offer

VirtualUX has been a leader in providing high-quality phone answering services to clients all over the world for more than two decades. We have the resources and skills to understand each client’s business and offer tailored services fully. We offer a variety of essential services, including:

  • IVR Greeting Services

    You can use the IVR technology to play a greeting immediately after the call connects. An automated greeting can provide information such as the average wait time or other helpful information to the caller.

  • Call Distribution Services

    Our team is available to assist you with reliable and error-free phone distribution services. Depending on availability, priority, randomness, or sequentiality, you can distribute calls to different agents. We use the most recent tools and technologies to provide superior call distribution services.

  • Call Recording Services

    We are equipped with the skills and technology to offer call recording services to all customers. These recordings can train agents, improve phone answering and raise customer experience standards.

  • Analytics by Call

    Our team has the required skills and expertise to provide clients with weekly, monthly, and quarterly call analytics for every project. Clients can use our reports to help them make critical business decisions and improve their overall operations.

Entrenched, outdated processes limit agility. VirtualUX process transformation solves that.

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Why not use a 24-hour answering service?

You could lose significant business in this fast-paced environment if your phone does not ring on time. Customers expect you to answer their phone calls promptly, even if they are made via an answering machine. Your customers shouldn’t be forced to call you during work hours. You could lose potential customers if you do this. VirtualUX is a business answering service that can help you.

VirtualUX can outsource live answering services for your phone. Virtual allows you to serve your customers beyond regular business hours. Virtual has live answering service operators that can handle your calls just like they would from your office. Virtual will not make it difficult for your customers to tell the difference, and your company will not lose another important phone call.

You will see a rise in your bottom line by outsourcing expert answering services. You will see a significant increase in your revenue, even though the cost you would incur is minimal.

  • Low-cost Pricing Options

    Our customers receive flexible and affordable pricing options that fit their budget and business needs.

  • World-Class Infrastructure

    We understand the importance of having the proper infrastructure. We have access to office spaces that are international standards and the most up-to-date software.

  • Highly Scalable Services

    We have the capacity required to increase the size of the team and expand the number of answering services the client needs.

  • Round the Clock Support

    All of our teams, including customer support and marketing and project management, are available to answer any questions via email or phone.

  • SPOC

    We will assign a manager to your account when you select us as your answering service provider. This SPOC will take care of all your needs.

  • Quick Turnaround Time

    Our team is available at many locations around the world. We can provide professional answering services and superior quality within a concise time frame.

  • Skilled agents

    Our team includes some of the best and most skilled phone answering specialists who will be able to meet all your needs quickly.

Outsource Phone Answering Services to Virtualux

VirtualUX is a leading provider of Pakistan phone answering services and other Inbound Call Center Services. Our agents and phone answering specialists are highly skilled and can meet all your needs. Our clients receive top-quality services thanks to the use of the most recent technologies and tools.

You have found the right place if you’re looking for a reliable and skilled phone answering service provider company. Get in touch today!

I found VirtualUX on TOP of their skills of Lead Generation. It was a pleasure working with them and very satisfying to see Growth in my Business. More than 100% recommendation for them.

Faisal Zulfiqar

CEO - TS ORBIT

Working with VirtualUX was an outstanding experience. since launching of our website with their design ideas, services and recommendations, “Your Box Factory” has experienced a massive growth in our business. As a Business Development Head would definitely recommend you to try once and I bet you would not want to think of going anywhere else for your web designing, development inquiries.

Hassan Saleem

Business Development Head - Your Box Factory

The team at VirtualUX is very Prompt and Professional. I gave them the task of building my website from scratch and they definitely lived up to the expectations and more. Would certainly recommend them and use for future projects.

Kashif Shaw

president - BesteNotary

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